Deepak Bansody

We employed the services of Customer Experience Solutions to streamline our internal processes to improve productivity and quality of services being delivered to customers. They did a comprehensive audit of our processes and came up with an improved strategy. They also helped with the execution, including training plan for our frontline staff. I highly recommend their services for companies looking to improve customer experience.


Kedar Naik is Founder and Chief Customer Officer of Customer Experience Solutions. He has 20 years’ experience in helping companies understand their customers and provide great experiences to drive satisfaction, loyalty, retention and brand advocacy. Kedar also helps companies looking to offshore processes at a fraction of their current costs