Chitra Sundaram, National Customer Care Manager

Insights provided by CXP solutions was an eye opener to somethings we had been oblivious to. It helped us immensely in taking a look at our internal processes and modifying them to alleviate pain for our customers. Kedar has gone beyond the scope of his work with us to provide additional support and expert advice on other areas of customer experience whenever I have reached out to him. A thorough professional. It is a pleasure working with his organization!


Kedar Naik is Founder and Chief Customer Officer of Customer Experience Solutions. He has 20 years’ experience in helping companies understand their customers and provide great experiences to drive satisfaction, loyalty, retention and brand advocacy. Kedar also helps companies looking to offshore processes at a fraction of their current costs